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US court sentences 21 people to up to 20 years in prison in India-based fake call centre scam
LONDON: British Police service on Monday said it had shut down two sophisticated criminal call centres in Kolkata , instrumental in defrauding thousands of victims in the UK alone, with the cooperation of Indian police. The call centres were raided by 50 officers from the Cyber Division of Kolkata Police last week as part of a worldwide four-year operation conducted by the UK police and Microsoft.
Seven arrests were made and the two fraudulent call centres were put out of business. Get The International Pack for free for your first 30 days for unlimited Smartphone and Tablet access. Already a member?
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This Indian Cop Took Down a Massive IRS Call-Center Scam
Please update your billing information. Afterward, the scammer may also claim that the victim is eligible for a refund, and request the user's bank account information—which is instead used to steal more money from the victim, rather than providing the promised refund. If their targets show resistance or refuse to follow the scammer or pay them, the scammer may become belligerent and insult, threaten or even blackmail the user into paying them.
Canadian citizen Jakob Dulisse reported to CBC that, upon asking the scammer why he had been targeted, the scammer responded with a death threat ; 'Anglo people who travel to the country were "cut up in little pieces" and thrown in the river. In an investigation conducted by Symantec employee Orla Cox, it was revealed that after Cox paid for the fee for the scammer to remove the nonexistent "malware" infections, the scammers would then merely clear the log in the Event Viewer and disable Windows' event logging feature. This merely means that errors would no longer appear in the Event Viewer, i.
The great majority of the complaints and discussion about companies that cold-call and offer "technical support"  report them as being not merely incompetent or ineffective, but actively dishonest, doggedly trying to convince the victim of non-existent problems by trickery and, when possible, damaging the computer to which they gain access.
One example is the India-based company iYogi , which has been reported by InfoWorld to use scare tactics and install undesirable software.
UK, India police shut down Kolkata call centres in major online fraud probe
In December , Microsoft filed a lawsuit against a California -based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious software, including a password grabber that could provide access to personal and financial information". Search engines   amended its terms of service in May to prohibit the advertising of third-party technical support services or ads claiming to "provide a service that can only be provided by the actual owner of the products or service advertised".
In November , a scam company called Myphonesupport initiated a petition seeking the identities of John Doe defendants in a New York case involving a telephonic denial-of-service attack against its call centers.
The case has since been disposed. Tech support scammers are regularly targeted by scam baiting  both online and offline, with individuals seeking to raise awareness of these scams by uploading recordings on platforms like YouTube , cause inconvenience to the scammers by wasting their time, and by disabling the scammer's computer systems by deploying RATs , distributed denial of service attacks and destructive computer viruses. From Wikipedia, the free encyclopedia. Further information: Confidence trick.
Main article: Scam baiting.
Archived from the original on 28 March Retrieved 31 March Can I take control of your PC? Ars Technica. Archived from the original on 21 November Retrieved 16 November Retrieved Malwarebytes Corporation. Retrieved 28 March Archived from the original on 7 April Retrieved 1 April Archived from the original on 14 May Retrieved 13 May Archived from the original on 27 July Retrieved 28 July Department of Communications and the Arts.
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